NHTSA Complaint #11207547 — 2013 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11207547
Vehicle	2013 SUBARU CROSSTREK
Component	ENGINE
Date of Incident	December 19, 2018
Date Filed	May 14, 2019
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

I RECIEVED A RECALL NOTICE IN DEC. 2018. I CALLED MY DEALER TO MAKE AN APPOINTMENT. I WAS TOLD THE NEXT APPOINTMENT WOULD BE DECEMBER 2020. I WAS TOLD THE APPOINTMENT WOULD BE MOVED UP BUT THAT HAS NOT HAPPENED. THE ONLY WAY TO GET IT DONE EARLIER WOULD BE TO TAKE IT TO THE DEALER AND USE A LOANER OR RENTAL CAR UNTIL FIXED, APPROXIMATELY ONE MONTH. I LIVE 80 MILES FROM THE CLOSEST DEALER. I DON'T FEEL IT IS SAFE TO DRIVE IT TO THE DEALER.

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