NHTSA Complaint #11205830 — 2016 RAM 1500

THESE TRUCKS HAVE AN AIR SUSPENSION SYSTEM THAT HAS BEEN AN ONGOING PROBLEM. THERE ARE MULTIPLE VERIFIED CASES ON BOTH THE RAM AND REBEL FORUMS. THIS AIR SUSPENSION FAILS AND YOU HAVE NO SUSPENSION. THE TRUCK BECOMES A "HANDFUL" TO DRIVE. AFTER THE FIRST MESSAGE APPEARED ON THE DASH SCREEN WE TOOK IT TO THE DEALER. THEY RESET THE ERROR CODE AND SENT US ON OUR WAY. JUST A COUPLE OF DAYS LATER THE MESSAGE REAPPEARED. THIS TIME I REGISTERED A COMPLAINT WITH FCA AND THEY ASSIGNED A CASE MANAGER. THE TRUCK WENT BACK IN TODAY AND THE DEALER TELLS ME THAT THEY AIR COMPRESSOR IS DEFECTIVE. THEY DON'T HAVE ONE AS THEY ARE ON "BACKORDER" AND DON'T KNOW WHEN THEY WILL HAVE ONE, BUT THAT WE COULD TAKE THE TRUCK. I REFUSE TO LET MY WIFE DRIVE THIS TRUCK FOR FEAR OF WHAT COULD HAPPEN WHEN IT FAILS. THIS TRUCK HAS 16,568 MILES ON IT AND IT WILL BE THREE YEARS OLD MAY 16, 2019. THE CASE # FROM FCA IS 58422515. I REALLY FEEL THAT THIS SERIOUS ISSUE NEEDS YOUR FULL INVESTIGATION.