NHTSA Complaint #11204194 — 2017 BUICK LACROSSE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11204194
Vehicle	2017 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	April 27, 2019
Date Filed	April 28, 2019
Mileage	17,426 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE REPLACED.

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