NHTSA Complaint #11203912 — 2016 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11203912
Vehicle 2016 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

2016 ACCORD SPORT HAD BOTH LED LIGHT STRIPS GO OUT. I HAVE WITNESSED THIS ON ALMOST EVERY ONE OF THAT YEARS MODEL. I HAVE ALSO SEEN HUNDREDS OF COMPLAINTS ONLINE AND SOME WERE EVEN DURING LEASE MILEAGE! THIS IS ABSOLUTELY RIDICULOUS THAT THESE DAYTIME RUNNING LIGHTS ARE NOT UNDER RECALL. HONDA WILL NOT KEEP THAT CONTINUED CUSTOMER LOYALTY AND RETURN FROM CUSTOMERS WITH ISSUES LIKE THIS. I LEASED THIS VEHICLE AT A PURCHASE COST OF $27,000! IT IS ALMOST $1000 EACH TO REPLACE THESE STRIPS AS THE ENTIRE LIGHT HOUSING ASSEMBLY HAS TO BE REPLACED TO FIX JUST THIS PART OF THE LIGHTS? THIS IS A HUGE DESIGN FLAW ON HONDA'S PART! AND TO EXPECT YOUR CUSTOMERS TO FOOT THE BILL FOR THESE REPAIRS IS UNACCEPTABLE. THIS IS A MANUFACTURERS DESIGN FLAW BECAUSE THESE LIGHTS DO NOT HAVE THE OPTION OF BEING TURNED OFF WITH THE REGULAR LIGHTS. THESE ARE FORCED TO RUN NONSTOP FOR THE LIFE OF THE VEHICLE. HONDA'S DESIGN ENGINEERS HAVE CREATED AN EXPENSIVE FLAW THAT SHOULD BE COVERED UNDER RECALL!!! WE ARE ALL RECONSIDERING WHETHER THAT HONDA QUALITY IS LIVING UP TO ITS NAME ANYMORE. I AM VERY DISAPPOINTED AS I JUST PURCHASED THIS VEHICLE OUT OF LEASE (3 YEARS LATER) AND STILL HAVE A $26K VEHICLE WITH NO WORKING DAYTIME RUNNING LIGHTS BECAUSE I REFUSE TO SINK $2K IN REPLACING A MANUFACTURERS DESIGN FLAW. THIS SHOULD BE CONSIDERED A MANUFACTURERS DEFECT ON ALL ACCOUNTS AND REPLACED BY HONDA. HOW MANY CUSTOMERS WILL CONTINUE TO BE RETURNING CUSTOMERS IF THEY HAVE TO REPLACE $2K IN LIGHTS EVERY COUPLE THOUSAND MILES? SPEND $2 K THEN TURN AROUND AND DO IT MULTIPLE TIMES FOR THE LIFE OF THE VEHICLE?? NO THANKS. MINE WENT OUT DURING YEAR 2 (2017). HONDA NEEDS TO ADDRESS THIS ISSUE ASAP. VERY UNHAPPY THAT THIS HAS NOT BEEN A RECALL YET.

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