NHTSA Complaint #11203306 — 2013 CHEVROLET CAPTIVA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11203306
Vehicle	2013 CHEVROLET CAPTIVA
Component	SERVICE BRAKES
Date of Incident	April 6, 2019
Date Filed	April 24, 2019
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BRACKET THAT HOLD THE E-BRAKE CABLE TO THE FRAME AND ALSO CREATES TENSION THAT ENABLES THE E-BRAKE TO ENGAGE BROKE OFF THE FRAME WHERE IT WAS ORIGINALLY WELDED. THE E-BRAKE DOES NOT ENGAGE CAUSING THE VEHICLE TO ROLL. THE DEALER LOCATED THE BRACKET BUT SAID THAT THEY DO NOT WELD. THE DEALER SAYS THAT THE BRACKET NEEDS TO BE WELDED BACK ON TO THE FRAME. THE DEALER DOES NOT DO WELDING. THIS IS A MANUFACTURING DEFECT.

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