NHTSA Complaint #11197234 — 2013 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11197234
Vehicle 2013 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 98,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

STARTED MY CAR IN THE MORNING BEFORE WORK AND IT IMMEDIATELY BEGAN TO SHAKE AND KNOCK. MESSAGE STATING REDUCED ENGINE POWER NOTED ON CONTROL CENTER. VEHICLE WOULD ONLY GO 25 MPH. FELT LIKE OIL WAS LOW SO ATTEMPTED TO DRIVE TO GET OIL CHECKED AND WHILE ON THE WAY THERE THE CAR QUIT WORKING AND I HAD TO COAST INTO A LOCAL BUSINESS PARKING LOT. THE ENGINE WOULD NOT TURN OVER BUT I STILL HAD BATTERY POWER. HAD TO HAVE MY VEHICLE TOWED TO MECHANIC WHO JUST NOTIFIED ME THAT MY ENGINE WAS BURNED UP AND THEY HAD TO PUT 4 QUARTS OF OIL IN FOR IT TO JUST REGISTER ON THE DIPSTICK. MY CAR WAS RUNNING PERFECTLY FINE UP UNTIL THAT MORNING. I GET MY OIL CHANGED AS I SHOULD. INITIALLY THOUGHT IT WAS JUST A BLOWN GASKET BUT IT WAS MUCH WORSE. I HAVE LESS THAN 100,000 MILES ON THIS VEHICLE.

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