NHTSA Complaint #11196918 — 2013 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11196918
Vehicle 2013 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 119,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I LEFT THE HOUSE AND THE ENGINE STARTED MAKING LOUD JACK HAMMER NOISES, THE WARNING LIGHT FLASHED ENGINE POWER REDUCED . THE TEMPERATURE OUTSIDE WAS BELOW ZERO THAT DAY , HOWEVER, I HAD NO OTHER WARNING LIGHTS ON MY DASH BEFORE THE ENGINE POWER REDUCED LIGHT . THE ENGINE SUDDENLY BECAME VERY VERY LOUD AND STOPPED FUNCTIONING. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC, I WAS TOLD THAT THE REAR MANIFOLD FAILED AND "BLEW" OUT OF THE VEHICLE . UPON REVIEW OF THE WEBSITE CARCOMPLAINTA.COM I DISCOVERED THAT FOR MY YEAR, MAKE AND MODEL THIS IS A COMMON ISSUE THAT I WAS UNAWARE OF . THERE IS A GM SERVICE BULLETIN 14882 THAT COVERS THIS ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOU . I WAS TOLD THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED IMMEDIATELY. I HAVE NO WAY TO AFFORD THIS AND IF GM IS AWARE OF THIS SITUATION THEY NEED TO MAKE THE NEEDED REPAIRS

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