NHTSA Complaint #11194961 — 2018 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11194961
Vehicle 2018 JEEP COMPASS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5,897 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CAME ON AND STOPPED THE VEHICLE FROM GOING ON DRIVE. THE LIGHT STAYED ON FOR THE ELECTRONIC BRAKING SERVICE. I WAS ABLE TO TAKE IT OFF THE BRAKE STILL WITH THE SERVICE LIGHTS ON. I WAS GOING TO SHIFT IT INTO DRIVE WHEN IT MADE A STRONG POPPING AND SCREECHING SOUND ON THE TRANSMISSION WHEN PLACED ON REVERSE. I MOVED IT TO DRIVE AND IT DID THE SAMETHING. I TRIED GIVING IT GAS AND THE D FOR DRIVE WOULD JUST BLINK AND THE VEHICLE WOULD NOT MOVE. I WAITED 30 MINUTES AND TRIED MOVING IT BUT NOTHING HAPPENED. I SWITCHED THE GEAR FROM PARKING TO DRIVE HEARING THE POPPING SOUND AS I SHIFTED FROM THE P R N D. I WAS ABLE TO DRIVE IT FOR 10-15 MINUTES AND THE TRANSMISSION STARTED HEATING UP FROM 180F TO 192F. WHILE LEAVING THE VEHICLE STOPPED FOR A WHILE THE TRANSMISSION TEMP DID COOL OFF BUT I WILL HAVE IT SERVICED SINCE I AM STILL STOPPED AT THE HIGHWAY WITH MY FAMILY WHILE WRITING THIS.

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