NHTSA Complaint #11193087 — 2018 NEWMAR BAY STAR
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11193087 |
| Vehicle | 2018 NEWMAR BAY STAR |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB