NHTSA Complaint #11192673 — 2013 SUBARU LEGACY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11192673
Vehicle	2013 SUBARU LEGACY
Component	AIR BAGS
Date of Incident	March 29, 2019
Date Filed	March 30, 2019
Mileage	1 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TAKATA RECALL. WE GOT A RECALL NOTICE FROM SUBARU, RECALL TKB19, STATING THAT NO PASSENGERS SHOULD BE ALLOWED TO RIDE IN THE PASSENGER SEAT UNTIL THE REPAIR IS PERFORMED. HOWEVER, THE ONLY SUBARU IN THE RALEIGH AREA SAID THE EARLIEST THE REPAIR COULD BE DONE WAS IN AUGUST; I CALLED LATE IN MARCH. MY WIFE RIDES IN THE PASSENGER SEAT, SO NOW WE CANNOT USE THE VEHICLE, WHICH IS NOT ACCEPTABLE, WHAT CAN BE DONE TO GET SUBARU TO EITHER PERFORM THE REPAIR SOON OR PROVIDE A LOANER MEANWHILE ? THANKS

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