NHTSA Complaint #11192391 — 2019 FORD FUSION

TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.