NHTSA Complaint #11190612 — 2011 FORD FUSION

ON, NOVEMBER 10, 2016, I PULLED INTO A PARKING SPOT IN A SHOPPING PLAZA. I PUT MY CAR IN PARK, TOOK MY FOOT OFF OF THE BREAK AND MY CAR STARTED ROLLING BACKWARDS. I PUT MY FOOT BACK ON THE BREAK AND PULLED THE EMERGENCY BREAK AND MY CAR STOPPED. I DIDN'T KNOW WHAT WAS WRONG, SO I PUT THE KEYS IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T. I CALLED A TOW TRUCK, HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY REPLACED THE SIFTER CABLE. I HAD 84,561 MILES ON THE CAR AT THE TIME. THIS PAST WEEKEND, MARCH, 16, 2019, I PULLED INTO A PARKING SPOT IN THE FELLS POINT AREA OF BALTIMORE, PUT MY CAR IN PARK, TOOK MY FOOT OFF OF THE BREAK AND MY CAR STARTED ROLLING FORWARD. I PULLED THE EMERGENCY BREAK AND THE CAR STOPPED. I TRIED TO START THE CAR, AND IT WOULD NOT START. IT IS A PROBLEM WITH THE SHIFTER CABLE AGAIN. I'VE ONLY PUT ABOUT 23,000 MILES ON THE CAR SINCE THE LAST TIME IT WAS REPLACED. I AM CURRENTLY WAITING TO HEAR FROM FORD TO SEE WHAT THEY ARE GOING TO DO ABOUT IT.