NHTSA Complaint #11187275 — 2013 CHEVROLET CAPTIVA

I HAD MY OIL CHANGED 3 DAYS AGO, STARTED MY CAR AFTER THE WORK WAS COMPLETE AND PARKED IT LESS THAN 2 MINUTES LATER AFTER TRAVELING 1/4 MILE TO THE GROCERY STORE. I ATTEMPTED TO RESTART MY CAR AFTER MY SHOPPING WAS COMPLETE LESS THAN 10 MINUTES LATER AND WAS UNABLE TO AS THE ENGINE WOULD NOT START. I HAVE NOW BEEN INFORMED BY MY MECHANIC THAT I SHOULD HAVE MY ENTIRE ENGINE REPLACED. PRIOR TO THAT, I HAVE HAD OIL CONSUMPTION ISSUES AND I HAVE BEEN INFORMED BY SEVERAL OTHER MECHANICS THAT THIS IS A FREQUENT PROBLEM WITH THIS MODEL A CAR. DESPITE HAVING HAD MY VEHICLE REGULARLY SERVICED AS RECOMMENDED, I AM CONSTANTLY HAVING TO ADD OIL IN BETWEEN SERVICING. THIS VEHICLE HAS MAJOR OIL CONSUMPTION AND ENGINE FAILURE ISSUES THAT SHOULD BE DEALT WITH IMMEDIATELY. HAD I KNOWN THESE PROBLEMS WOULD BE IN MY FUTURE, I WOULD NEVER HAVE PURCHASED THIS VEHICLE AND PUT MY FAMILY AT RISK. THE FACT THAT THIS MODEL HAS NOT BEEN RECALLED IS A MAJOR OVERSIGHT AND RIDICULOUSLY IRRESPONSIBLE.