NHTSA Complaint #11186218 — 2003 FORD ESCAPE STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	11186218
Vehicle	2003 FORD ESCAPE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	March 9, 2019
Date Filed	March 12, 2019
Mileage	196,703 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED, WHICH CREATED AN ABNORMAL RUBBING SOUND WHEN THE VEHICLE WAS TURNED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260) WHERE IT WAS DIAGNOSED THAT A NEW SUBFRAME AND LOWER CONTROL ARM WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 196,703.

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