NHTSA Complaint #11186094 — 2015 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11186094
Vehicle	2015 CHEVROLET IMPALA
Component	STEERING
Date of Incident	March 9, 2019
Date Filed	March 12, 2019
Mileage	17,052 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,052.

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