NHTSA Complaint #11184795 — 2009 MAZDA CX-9

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11184795
Vehicle	2009 MAZDA CX-9
Component	SERVICE BRAKES
Date of Incident	February 14, 2019
Date Filed	March 7, 2019
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT STATED THAT THE BRAKES WERE FAULTY. THE VEHICLE CONTINUED TO SLIDE AS THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE CONTACT CALLED KERRY MAZDA (1020 BURLINGTON PIKE, FLORENCE, KY 41042, (844) 327-8391) AND WAS ADVISED TO CONTACT THE MANUFACTURER. AN UNKNOWN RECALL WAS ISSUED SOON AFTER THE VEHICLE'S WARRANTY EXPIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.

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