NHTSA Complaint #11184560 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11184560
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	March 6, 2019
Date Filed	March 6, 2019
Mileage	75,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SERVICE THE ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND TWO POLICE VEHICLES AND A FIRE TRUCK IMMEDIATELY ARRIVED AT THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE AND ENGINE COOLING) AND 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.

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