NHTSA Complaint #11184369 — 2013 AUDI S5 STEERING

Complaint Details

ODI Number	11184369
Vehicle	2013 AUDI S5
Component	STEERING
Date of Incident	February 1, 2019
Date Filed	March 5, 2019
Mileage	93,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

ELECTRIC POWER STEERING FAILS WITH EITHER WATER INFILTRATION INTO THE CONTROLLER, OR WITH SEVERE COLD WEATHER. THIS ISSUE IS KNOWN BY AUDI USA BY THEY ARE REFUSING TO ADDRESS THE ISSUE. IN MN IN THE MONTH OF 2/2019 3 AUDI DEALERS EACH TOLD ME THAT THEY EACH REPLACED 20+ STEERING RACKS DUE TO THIS ISSUE. THIS ISSUE CAUSE THE ELECTRIC ASSISTED POWER STEERING TO FAIL CAUSING THE CAR TO LOOSE ALL POWER ASSIST FOR STEERING. THIS COULD CAUSE ACCIDENTS IF YOU ARE NOT EXPECTING YOUR POWER STEERING TO FAIL AT HIGHWAY SPEEDS. THE SERVICE ADVISER I WORKED WITH AT ONE OF THE AUDI DEALERS SAID THIS PERSONALLY HAPPENED TO HIM ON 2 DIFFERENT CARS HE OWNED. THERE ARE REPORTS OF THIS HAPPENING IN EVERY AUDI FORUM ON THE WEB.

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