NHTSA Complaint #11182732 — 2012 ACURA MDX ENGINE

Complaint Details

ODI Number	11182732
Vehicle	2012 ACURA MDX
Component	ENGINE
Date of Incident	February 27, 2019
Date Filed	February 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I RECENTLY RECEIVED A LETTER FROM ACURA FOR REGARDING ENGINE OIL CONSUMPTION. THIS COULD AFFECT THE PERFORMANCE OF THE ENGINE. ACURA IS AWARE THAT THERE IS AN ISSUE REGARDING THIS, HOWEVER THEY ARE REQUIRING THAT AN OIL CHANGE BE DONE THROUGH THE DEALERSHIP AT THE OWNERS EXPENSE FOR THE AFFECTED VEHICLES. ACURA SHOULD PREFORM THE INSPECTION EITHER IN ANOTHER MANNER, OR THEY SHOULD PROVIDE THE OIL CHANGE AT THEIR OWN EXPENSE IF THAT IS THE ONLY OPTION TO CHECK IF THIS IS AN ISSUE. THE OTHER OPTION WOULD BE TO ALLOW THE CONSUMER TO GET AN OIL CHANGE AT ANOTHER SERVICE CENTER THAT MAY BE LESS EXPENSIVE THAN WHAT THE DEALER CHARGES. IT SEEMS THAT ACURA IS TRYING TO BENEFIT FROM THEIR OWN ISSUE.

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