NHTSA Complaint #11182580 — 2012 NISSAN ROGUE

MY NISSAN ROGUE 2012 CAUGHT FIRE. UPON STARTING THE CAR WHEN THE IGNITION TURNED OVER, THE IGNITION COIL CAUGHT FIRE! THE VEHICLE WAS STATIONARY AND IN THE SHOP AND I HAD BROUGHT IT IN AS THE CHECK ENGINE LIGHT WENT ON. THE MECHANIC STATED IT STEEMED FROM THE ELECTRICAL HARNESS. THERE IS A CURRENT RECALL FOR NISSAN ROGUE INVOLVING A PROBLEM WITH THE ELECTRICAL HARNESS FROM 3/7/07-11/26/13. I WAS TOLD THAT MY VIN WAS NOT INVOLVED BY THE DEALER AND CALLED NISSAN TO FIND OUT IF MY VIN COULD BE ADDED. I WAS TOLD THAT IT WOULDN'T BE AND THAT NISSAN HAD "NO LIABILITY". I AM JUST THANKFUL THAT I WAS NOT IN THE VEHICLE AS I HAD READ THAT OTHER PEOPLE HAD THEIR CAR, AS WELL AS OTHERS, CATCH FIRE AND THE BACK OF THEIR HOUSE AND OR GARAGE! THIS WAS EXTREMELY SCARY! I AM CONCERNED THAT IT MIGHT HAPPEN AGAIN WHEN I DRIVE IT. I AM VERY DISMAYED THAT NISSAN DIDN'T LOOK INTO THE PROBLEM. THEY COULD NOT TELL ME WHAT PART WAS INVOLVED IN THE RECALL OF THE OTHER VEHICLES, DESPITE ME ASKING AND THEY STATED SINCE IT WAS NOT TAKEN TO A DEALER THEY WOULD ALSO NOT ADD IT TO THE RECALL. THEY ALSO STATED SINCE I HAD NOT TAKEN THE ROGUE TO A NISSAN DEALER, THEY COULD NOT ADD IT TO THE RECALL! I HAVE DRIVEN NISSANS FOR OVER 20 YEARS. MY 1990 NISSAN STANZA WAS PART OF A RECALL. AT THE TIME THE VEHICLE COST ME $1500 (I WAS A STRUGGLING GRAD STUDENT) AND HAD NEVER SEEN A DEALER UNTIL I LEARNED OF THE RECALL. HOW CAN WE HOLD THEM RESPONSIBLE FOR A HUGE SAFETY ISSUE WHEN THEY DID NOT EVEN INVESTIGATE OR CALL THE SHOP? THEY SIMPLY REFUSED TO TAKE ACTION OR CONSIDER THE FACT THAT VIN NUMBERS THAT WERE NOT LISTED IN THE RECALL COULD HAVE BEEN AFFECTED. I AM VERY DISHEARTENED IN THE MANNER IN WHICH THEY PROVIDED THE RESPONSE (AN "OH WELL" TYPE OF ATTITUDE) TO AN ISSUE THAT WAS THIS SERIOUS! IT IS NOT THE MONEY, BUT THE FACT THAT IF I WAS IN IT, I COULD HAVE LOST MY LIFE!