NHTSA Complaint #11182065 — 2009 VOLKSWAGEN EOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11182065
Vehicle	2009 VOLKSWAGEN EOS
Component	ENGINE
Date of Incident	January 13, 2019
Date Filed	February 23, 2019
Mileage	177,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

2009 VOLKSWAGEN EOS 2.0T TSI ENGINE TIMING CHAIN TENSIONER FAILURE DUE DEFECTIVE DESIGN. CAR DID NOT START AND I HAD TO CHANGE THE ENGINE AT MY EXPENSE. NOW I AM NOT SURE IF THE NEW ENGINE (USED) HAS THE NEW DESIGN VERSION TENSIONER OR THE OLD. I HAVE INVESTIGATED AND THIS IS A VERY COMMON FAILURE. THIS MOST ENGINE CODE IS CCTA AND IS USED IN MANY VW CARS 2008 AND UP. VOLKSWAGEN SENT A BOLETN EXPLAINING THIS FAILURE AND CHANGE THE DESIGN OF THE TENSIONER ON 2012 THIS FAILURE MAY CAUSE CATASTROFIC ENGINE FAILURE AND DESTROY IT. VW HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE.

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