NHTSA Complaint #11181357 — 2015 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11181357
Vehicle	2015 NISSAN MURANO
Component	ELECTRICAL SYSTEM
Date of Incident	November 29, 2016
Date Filed	February 20, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. ALSO, THE CHECK ENGINE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN SERRAMONTE (LOCATED AT 1500 A COLLINS AVE, COLMA, CA 94014, (650) 550-7200) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT CALLED NISSAN SERRAMONTE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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