NHTSA Complaint #11174984 — 2004 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11174984
Vehicle	2004 HONDA PILOT
Component	POWER TRAIN
Date of Incident	February 7, 2019
Date Filed	February 7, 2019
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

PURCHASED A 2004 HONDA PILOT USED AT 136K MILES. WITHIN A WEEK OF DRIVING THE CHECK ENGINE LIGHT CAME ON. ENGINE CODES P0700, P0705, P0740 WERE ALL PRESENT, WHICH ARE ALL IN RELATION TO THE AUTOMATIC TRANSMISSION. THE TRANSMISSION SHOP CONFIRMED THAT THIS IS A COMMON ISSUE ACROSS HONDA & ACURA VEHICLES IN THE '03-'04 RANGE (SEE 2003-2004 ACURA MDX SERVICE BULLETIN 06-003). A DESIGN FLAW IN THE TORQUE CONVERTER CAUSES IT TO BREAK DOWN & SHED METAL FRAGMENTS, WHICH COMPROMISES THE REST OF THE TRANSMISSION. THE ONLY REAL FIX IS TO REBUILD OR REPLACE THE TRANSMISSION. HONDA AMERICAS CUSTOMER SERVICE REFUSED TO REVIEW MY CASE ANY FURTHER, EVEN UNDER GOODWILL CONSIDERATION.

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