NHTSA Complaint #11174797 — 2017 NISSAN ROGUE

​I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, I WAS ABLE TO PUT IT INTO NEUTRAL AND COAST BACKWARDS OUT OF THE INTERSECTION. I CONTACTED AAA AND WAITED FOR THEM TO RUN THEIR BATTERY TESTS. AFTER RULING OUT BATTERY ISSUES, I HAD IT TOWED TO A LOCAL MECHANIC WHO ENCOURAGED ME TO TAKE IT TO NISSAN DUE TO A COMPUTER MALFUNCTION. THE MECHANIC INFORMED THAT WHAT HAPPENED SHOULD NEVER HAPPEN. NISSAN PUT IT THROUGH THEIR OWN TESTS TO DETERMINE WHAT EXACTLY HAPPENED WITH THE COMPUTER. THEY LATER FOUND THAT A ​​WIRE HAD BEEN RUBBING AGAINST A BOLT. THE WIRE WAS THE WIRE THAT CONNECTS THE COMPUTER TO THE ENGINE. AS EXPLAINED TO ME: THE WIRES OF THE CAR ARE ALL BUNDLED TOGETHER AND INSIDE OF A "PROTECTIVE" TUBE. THE TUBE WAS RUBBING AGAINST THE BOLT, THEN OPENED UP, EXPOSING THE WIRES. THE WIRE THAT HAPPENED TO BE THE ONE THAT CONTINUED TO BE IN CONTACT WITH THE BOLT WAS THE WIRE THAT THEN SHORTED THE COMPUTER AND TURNED THE ENGINE OFF. THEY ENSURED ME THAT THERE WAS NOTHING THAT I DID THAT CAUSED THIS BUT THEY WERE UNSURE WHY THE WIRES/TUBE WAS IN THE LOCATION THAT IT WAS. IT WAS A LITTLE OVER 1,000 MILES OUTSIDE OF THE WARRANTY (MY CAR HAD 37,300 MILES ON IT) AND REFUSED TO DO ANYTHING ABOUT IT. ​I ATTEMPTED CONTACT WITH NISSAN NORTH AMERICA MULTIPLE TIMES, THE FIRST WOMAN EVENTUALLY TOLD ME THERE WAS NOTHING THEY COULD DO AS IT WAS OUT OF WARRANTY. WHEN I ASKED TO SPEAK TO HER SUPERVISOR, SHE NEVER RETURNED MY CALLS.