NHTSA Complaint #11173170 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11173170
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	November 3, 2018
Date Filed	January 30, 2019
Mileage	3,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ENGINE STALLS AND DIES WITHOUT WARNING WHILE DRIVING. AFTER SHUTDOWN A MESSAGE ON THE DASH TELLS YOU TO PUT IT INTO PARK TO START THE CAR AGAIN, ENGINE WILL RESTART AFTER 2 MIN BUT WILL FAIL TO RESTART IF YOU TRY SOONER. VERY DANGEROUS, THIS HAS HAPPENED 6 TIMES NOW WHILE DRIVING. STARTED AT 33K MILES AND I AM NOW AT 42K, 1ST TIME DEALER SAID FILL UP OIL, 2ND TIME SERVICE DEPT SAID NOTHING WRONG BUT UPDATED SOFTWARE, 3RD TIME SERVICE DEPARTMENT HAS NEVER HEARD OF THIS BEFORE AND NO IDEA BUT TOLD ME TO TRADE MY CAR IN FOR SOMETHING ELSE. VERY DANGEROUS AS HAS HAPPENED ON A FREEWAY WHILE MOVING, EACH TIME IS WITHOUT WARNING AND YOU LOSE ALL ENGINE AND POWER. *BF *DT*JB

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