NHTSA Complaint #11172842 — 2016 DODGE JOURNEY ENGINE

Complaint Details

ODI Number	11172842
Vehicle	2016 DODGE JOURNEY
Component	ENGINE
Date of Incident	January 16, 2019
Date Filed	January 29, 2019
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 45-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A FAILURE WITH THE FUEL PUMP SENDING UNIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. RICK HENDRICK DODGE CHRYSLER JEEP RAM (1468 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 352-6931) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

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