NHTSA Complaint #11171792 — 2016 DODGE JOURNEY

THE CAR WAS IN MOTION ON A CITY STREET THE FIRST TIME THE ENGINE JUST TURNED OFF THEN WE WHERE ON THE HIGHWAY WITH BIG RIGS BEHIND AND ON SIDES WHEN ENGINE JUST SUDDENLY SHUT OFF IT WAS MY HUSBAND DRIVING THE FIRST TIME ANDWE HAD OUR KIDS IN THE BACK AND A FRIEND ALSO IT WAS A VERY FRIGHTENING EXPERIENCE I TOLD MY HUBAND DONT PANIC PUSH THE STARTER BUTTON TO TURN OFF THE CAR BECAUSE U COULDN'T GIVE IT GAS BECAUSE ENGINE WAS OFF BUT CAR STILL ON IN GEAR THEN THANKFULLY THE FIRST TIME WE IT WAS NOT BUSY AT THE TIME WE MY HUSBAND PUSHED THE START BUTTON AND CAR WAS IN OFF MODE AND THEN WAITED A FEW MINUTES BEFORE TURNING CAR BACK ON BY PRESSING THE STARTER BUTTON AND THEN WE PROCEEDED TO ENTER THE HIGHWAY AND ABOUT TWO MILES DOWN YOU FEEL A PULL AND THE ENGINE TURNED OFF AGAIN AT SPEED FROM 75 TO QUICK DECREASE IN SPEED HE VEERED OFF TO THE SHOULDER WITH CARS AND BIG RIGS AROUND US TO THE SHOULDER AND PUSHED THE IGNITION BUTTON TO THE OFF POSITION AND WAITED A FEW MINS PRAYED AND THE CAR STARTED AFTER PUSHING THE IGNITION BUTTON TOOK IT TO THE DEALER THE NEXT DAY AS THAT WAS NIGHT AND IT TOOK A DAY FOR THE DEALERSHIP TO SAY THE CAR WAS FINE IT MIGHT BE..EXACT WORDS THE ENGINE CRANK SHAFT BUT IT WAS WORKING FINE FOR THE TECHS SO IT WAS AT MY CHOICE TO HAVE IT CHANGED OR NOT. IT SEEMED TO BE WORKING FINE. THE ENGINE LIGHT THAT HAD TURNED ON AFTER THE ENGINE SHUT OFF WAS OFF SO I DECIDED IT WAS JUST A GLITCH AND CAR WAS OK. HERE I AM 2 WEEKS LATER AND THE CAR KEEPS DOING THE SAME THIBG ON THE HIGHWAY AND STREET IT IS AWEFUL, I HAVE A ALL POWER TRAIN WARRANTEE AND THE DEALERSHIP SAYS THE ENGINE CRANKSHAFT IS NOT A PART COVERED BY WARRANTEE PLEASE HELP OTHERS NOT GET SERIOUSLY INJURED OR EVEN DIE FROM A CRASH DUE TO THIS NOT TO DETECTABLE DEFECT.