NHTSA Complaint #11170123 — 2013 FORD EDGE

ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY OF OTHER MOTORISTS THAT HAD TO QUICKLY AVOID HITTING MY CAR. I HAD THE CAR TOWED TO APPLE FORD DEALERSHIP IN COLUMBIA MD AND THE TECHNICIAN INFORMED ME THE INTERNAL WATER PUMP HAD FAILED THAT DIRECTLY IMPACTED THE CAR PERFORMANCE ISSUES AND THE GRINDING NOISE. TO FIX THE WATER PUMP, HE STATED IT WOULD TAKE 17 LABOR HOURS TO REPAIR IT DUE TO HOW FORD DESIGNED THE WATER PUMP BEHIND THE ENGINE. ALSO, THIS REPAIR IS CAUSING ENGINE PROBLEMS. BOTTOM LINE HERE IS THAT THIS FLAWED DESIGNED IS A SAFETY ISSUE AND FORD SHOULD RECALL THE FORD EDGE TO FIX THIS WATER PUMP PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES.