NHTSA Complaint #11166575 — 2014 CHEVROLET CAPTIVA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11166575
Vehicle	2014 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	January 7, 2019
Date Filed	January 11, 2019
Mileage	107,790 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD THE CAR BATTERY JUMPED, BECAUSE THERE WAS NO POWER, AND THEN DROVE THE CAR TO THE DEALERSHIP/GARAGE AND HAD IT LOOKED AT...THE PROBLEM, THE IGNITION SOLENOID. AFTER PICKING UP THE CAR, IRONICALLY, ANOTHER CHEVY CAPTIVA WAS TOWED IN WITH THE SAME PROBLEM.

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Recent Complaints for the 2014 CHEVROLET CAPTIVA

#11539471 — INTERIOR LIGHTING — August 18, 2023 — The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling th...

#11521542 — ELECTRICAL SYSTEM:IGNITION — May 11, 2023 — Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.

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