NHTSA Complaint #11165906 — 2016 JEEP CHEROKEE

MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB