NHTSA Complaint #11165538 — 2013 GMC TERRAIN

I PURCHASED MY 2013 GMC TERRAIN ON NOV 2, 2018. I HAD THE OIL CHANGED LESS THAN 2 WEEKS LATER. ON DEC 9, 2018, AFTER LEAVING CHURCH, MY HUSBAND & I STOPPED AT THE STORE. WHEN WE GOT READY TO LEAVE, I STARTED MY CAR & IT MADE A LOUD NOISE SO I TURNED IT OFF. I TRIED TO CRANK IT AGAIN & IT WOULD JUST SPIN. MY HUSBAND GOT OUT TO CHECK THE OIL & FOUND NO OIL ON THE DIPSTICK. IT WAS 2 QRTS LOW. NO WARNING OR ANYTHING. AFTER HAVING IT TOWED, TWICE, WE ARE BEING TOLD IT HAS JUMPED TIME. NOT ONLY WOULD WE NEED TO REPLACING THE TIMING CHANGE, BUT POSSIBLY THE VALVES AS WELL. MY HUSBAND CONTACTED A LOCAL DEALERSHIP & WAS TOLD, DUE TO COMPLAINTS, THE DEALERSHIP CAN REPLACE THE MOTOR & GMC WILL PAY THEM BACK. HOWEVER, MY CAR IS 1,000 MILES OVER THE MOTOR WARRANTY OR WHATEVER. THEY ARE RECOMMENDING ME GET ANOTHER ENGINE TO PUT IT. SO, WITH THE ENGINE, PLUS LABOR, I AM LOOKING AT $4.000 I DON'T HAVE TO SPEND. MY 2ND PAYMENT JUST CAME OUT OF MY ACCOUNT FOR A CAR I CAN'T DRIVE, NOR HAVE THE MONEY TO FIX. THE OIL LEVEL IS MOST LIKELY THE CAUSE OF THE TIMING CHAIN BREAKING. OBVIOUSLY GMC KNOWS THERE'S A PROBLEM & THIS NEEDS TO BE ADDRESSED. MY CAR WAS SOLD AS IS, NO ADDITIONAL WARRANTY. LOVE THE CAR & WOULD RATHER HAVE IT FIXED, BUT MAY BE LETTING TO GO BACK & GO AGAINST MY CREDIT, BECAUSE OF THIS. VERY DISAPPOINTED GMC.