NHTSA Complaint #11165095 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11165095
Vehicle 2016 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"

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