NHTSA Complaint #11164907 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11164907
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	January 2, 2019
Date Filed	January 7, 2019
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.

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