NHTSA Complaint #11164275 — 2016 JEEP CHEROKEE

PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.