NHTSA Complaint #11164132 — 2018 ACURA RDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11164132
Vehicle 2018 ACURA RDX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 6,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TODAY (12/30/18) OUR BRAND NEW 2018 ACURA RDX'S SUNROOF EXPLODED WHILE DRIVING ( STRAIGHT ROAD, NORMAL HIGHWAY SPEED, EXCELLENT WEATHER CONDITIONS AND LIGHT TO NO SUNDAY MORNING TRAFFIC). THE SOUND WAS A LOUD AND INTENSE POP OVERHEAD......THE GLASS SUNROOF WAS COMPLETELY SHATTERED. WE IMMEDIATELY CLOSED THE HEADLINER ROOF SHADE TO PROTECT US. WITHIN A MINUTE OR SO THE GLASS STARTED TO BREAK APART AND HIT THE HIGHWAY. WE GOT OFF THE HIGHWAY AS SOON AS WE COULD. THEN GOT OUT TO ACCESS THE DAMAGE. NO SIGN OF ANY EXTERNAL IMPACT! WE THOUGHT IT HAD TO BE A FREAK ENGINEERING DEFECT IN THE GLASS. WE EXPECT ACURA TO TELL US THAT "THEY HAVE NEVER HEARD OF SUCH A THING BEFORE" WHEN WE BRING THE CAR IN TO THE DEALERSHIP IN THE MORNING. WE'LL SEE HOW HONEST THEY ACTUALLY ARE. NOW I KNOW WE ARE NOT THE FIRST THIS HAS EVER HAPPENED TO! THANKFULLY ONLY A LITTLE BLOOD LOSS CLEANING OUT THE GLASS FROM THE ROOF. CALL IT LUCK? THE SCARE ALONE COULD GIVE YOU A HEART ATTACK!

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