NHTSA Complaint #11163879 — 2014 AUDI Q7

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11163879
Vehicle	2014 AUDI Q7
Component	VISIBILITY/WIPER
Date of Incident	December 20, 2018
Date Filed	December 28, 2018
Mileage	50,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE FAN BLOWER FAILED, CAUSING THE WINDSHIELD DEFROSTER TO NOT WORK. THE WINDSHIELD BECAME FOGGY WITH ZERO VISIBILITY WHILE OPERATING THE VEHICLE. ON 2 OCCASIONS IN DECEMBER, 2018. THIS IS A SERIOUS SAFETY ISSUE THAT NEARLY RESULTED IN A CRASH DUE TO THE INABILITY TO SEE. NO PICTURES WERE TAKEN AS IT WOULD HAVE BEEN TOO UNSAFE TO DO SO. SERVICE WAS REQUIRED TO REPLACE THE BLOWER ASSEMBLY TO CORRECT THE ISSUE SO IT DOESN'T HAPPEN AGAIN.

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