NHTSA Complaint #11161482 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11161482
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	December 14, 2018
Date Filed	December 14, 2018
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AROUND 55,000 MILES I STARTED HAVING LOW OIL AND HAVING TO ADD OIL, SHORTLY I HEARD SOME RATTLING UNDER THE HOOD. AT THIS TIME I ALSO STARTED TO NOTICE WHITE SMOKE FROM THE TAILPIPE WHEN I WOULD ACCELERATE. I TOOK IT IN TO THE DEALERSHIP AND THEY REFUSED TO COVER IT UNDER WARRANTY SAYING I DID NOT MAINTAIN THE PROPER OIL CHANGES. I OFFERED PROOF OF ALL MY OIL CHANGE RECEIPTS AND THEY STILL DENIED TO FIX IT. I COULD NOT AFFORD THE FIX THEY SAY NEEDED TO BE DONE SO I JUST DECIDED I WOULD JUST ADD THE EXTRA OIL TO THE ENGINE EVERY WEEK HOWEVER AROUND 63,000 THE ENGINE BLEW. NOW CURRENTLY THE CAR IS AT THE DEALERSHIP AND I AM AWAITING TO SEE WHAT THEY WILL DO ABOUT IT. I HAVE READ SO MANY COMPLAINTS ON THIS EXACT ISSUE ON THIS CAR AND I EXPECT THEM TO FIX MY CAR.

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