NHTSA Complaint #11156964 — 2016 SUBARU FORESTER

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION issue reported to NHTSA

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Complaint Details

ODI Number	11156964
Vehicle	2016 SUBARU FORESTER
Component	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Date of Incident	December 6, 2018
Date Filed	December 8, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SRS MESSAGE AND WARNING LIGHT COMING ON. MESSAGE SRS SYSTEM NEEDS TO BE CHECKED. MADE AN APPOINTMENT WITH MY LOCAL SUBARU DEALER I EXPLAINED THE ISSUES SHOWED THEM THREE PICTURES OF THE WARNING AND INDICATORS WHEN THE ISSUE OCCURS. WAS TOLD THAT THEIR WAS NOTHING WRONG. NO ACTIVE CODES FOUND. UNABLE TO HAVE SOMEONE IN THE PASSENGERS SEAT IN CASE THE AIR BAG DOES NOT DEPLOY. CONTACTED SUBARU HAVE NOT RESPONDED. THE WARING AND INDICATOR LIGHT COMES ON WHEN SOMEONE IS SETTING IN THE PASSENGERS SEAT, WITH NO ONE IN THE SEAT AND WITH NO ONE IN THE CAR IN PARK WITH ENGINE IDLING. THE VEHICLE COULD BE MOVING OR PARKED IDLING AND THE WARNING AND INDICATOR LIGHT WILL COME ON.

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