NHTSA Complaint #11156881 — 2013 NISSAN VERSA STEERING

Complaint Details

ODI Number	11156881
Vehicle	2013 NISSAN VERSA
Component	STEERING
Date of Incident	November 28, 2018
Date Filed	December 7, 2018
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHILE DRIVING 10 MPH, THE STEERING WHEEL MADE AN ABNORMAL POPPING SOUND AND THEN THE STEERING SEIZED. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO THE CONTACT'S HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL MECHANIC CAME TO THE CONTACT'S HOUSE AND REPLACED THE PIN THAT HELD THE STEERING COLUMN TOGETHER. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER NISSAN SAN BERNARDINO (735 SHOWCASE DR S, SAN BERNARDINO, CA 92408, (909) 347-6785), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS INVALID.

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