NHTSA Complaint #11155343 — 2008 MITSUBISHI LANCER

TUESDAY, 11/27/18, MORNING MY CAR (100,00 TOTAL MILES DRIVEN) STARTED TO MAKE A PERIODIC SQUEAKING NOISE WHILE DRIVING ON THE FREEWAY TO WORK. I THEN TOOK IT TO AN AUTO REPAIR SHOP THAT SAME MORNING TO HAVE IT CHECKED. THEY SAID THAT THE PROBLEM WAS COMING FROM MY DRIVE BELT AND PULLEYS. THEY REFERRED ME TO THE FOLLOWING LINK: HTTPS://WWW.CARS.COM/RECALLS/MITSUBISHI-LANCER-2008/. ACCORDING TO THIS WEBSITE, MY CAR HAS A RECALL FOR THE DRIVE BELT AND PULLEYS. SO I WENT ON MITSUBISHI'S RECALL WEBSITE TO PUT IN MY VID NUMBER, BUT IT WAS SHOWING THAT MY CAR DOES NOT QUALIFY FOR THE RECALL. SO I PROCEEDED TO HAVE THE AUTO REPAIR SHOP REPAIR MY CAR ACCORDING TO THE RECALL INSTRUCTIONS SHOWN ON THE WEBSITE THAT HE REFERRED ME TO, WHICH INVOLVES REPLACING THE DRIVE BELT, PULLEYS, AND DRIVE BELT TENSIONER. IT SEEMED TO HAVE FIXED THE PROBLEM, BUT THE NEXT DAY (11/28) ON MY BACK HOME FROM WORK, I STARTED HEARING ANOTHER NOISE AFTER COMING OFF THE FREEWAY. I NOTICED THAT MY DRIVE BELT HAD BEEN TORN. PLEASE REFER TO THE ATTACHED PICTURE. SO I CONTACTED THE AUTO REPAIR SHOP TO LOOK INTO IT AGAIN. THEY HAVE REPLACED THE DRIVE BELT AGAIN, BUT RECOMMENDED THAT I TRY TO CONTACT MITSUBISHI AGAIN. ACCORDING TO THEM, THE SYMPTOMS MATCH THE INFORMATION IN THE RECALL, BUT AGAIN, MITSUBISHI'S WEBSITE SAYS THAT MY CAR DOES NOT QUALIFY FOR THIS RECALL. PRIOR TO THIS EVENT, I HAD MY DRIVE BELT AND BATTERY REPLACED. IS MITSUBISHI IN NO WAY RESPONSIBLE FOR THIS? I DO NOT RECALL RECEIVING A LETTER BACK IN 2014 ABOUT ANY RECALL, BUT I MAY NOT BE REMEMBERING CORRECTLY. IS IT POSSIBLE TO SEE THE HISTORY OF RECALLS THAT WERE DONE ON MY CAR? THANK YOU, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)