NHTSA Complaint #11154457 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WITHOUT WARNING, THE TIMING CHAIN FRACTURED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE DEALER (GARBER BUICK GMC, 5255 US-1, FORT PIERCE, FL 34982, (772) 467-0835) WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR DIAGNOSTIC TROUBLE CODE TO PROVIDE A REMEDY. THE VEHICLE WAS EXCLUDED FROM THE TIMING CHAIN EXTENDED WARRANTY CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.