NHTSA Complaint #11153299 — 2004 MITSUBISHI OUTLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11153299
Vehicle	2004 MITSUBISHI OUTLANDER
Component	STRUCTURE:BODY
Date of Incident	October 23, 2018
Date Filed	November 23, 2018
Mileage	147,087 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.

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