NHTSA Complaint #11150217 — 2015 RAM 1500

WHILE DRIVING ON A CITY STREET, THE TRUCK LOST ALL POWER AND I STARTED COASTING TO A STOP. WHILE SLOWING DOWN, A LOUD CLICKING SOUND CAME FROM THE ENGINE BAY AND I GOT A "LOW OIL PRESSURE" WARNING MESSAGE ON THE DASH. AS I WAS COASTING TO A STOP, SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT AND WAS COMING INTO THE CAB THROUGH THE VENTS. IT SMELLED LIKE COOLANT. I CHECKED THE OIL LEVEL AND IT WAS GOOD. ALL GAUGES WERE IN NORMAL TEMPERATURE RANGES. I TOOK IT TO THE DEALER, AND IT IS STILL UNDER POWERTRAIN WARRANTY. I HAVE ALWAYS HAD THE OIL CHANGED ON TIME. THE DEALER INFORMED ME THAT THE EGR (EXHAUST GAS RECIRCULATION) COOLER FAILED. THEY SAID IT LEAKED INTO THE INTAKE AND THE INTAKE NEEDS TO BE REPLACED AS WELL FOR A TOTAL COST OF ABOUT $4500. RAM SAID THAT THE POWERTRAIN WARRANTY DOES NOT COVER IT, WHICH IS ABSURD BECAUSE THE TWO PARTS ARE BOLTED TO THE ENGINE AND NECESSARY FOR IT TO RUN. EGR COOLER FAILURES ARE VERY COMMON ON RAM 1500 ECODIESELS, ALTHOUGH RAM DOES NOT ACKNOWLEDGE THAT THERE IS AN ISSUE.