NHTSA Complaint #11149800 — 2016 GMC TERRAIN

WHILE DRIVING ON A ILLINOIS INTERSTATE HIGHWAY DURING HEAVY RAIN THE WIPERS SUDDENLY STOPPED IN THE EXTENDED POSITIION PARTICALLY BLOCKING MY VIEW OF THE HIGHWAY. I PULLED OVER AND COULD ONLY RETURN THE WIPER BLADES TO THE HOME POSITION AND THEY WOULD NOT WORK AT THIS POINT. TOOK TO MY DEALER AND IT WAS FOUND THAT THE WIPER TRANSMISSION HAD FAILED. GMC HAS ISSUED A RECALL ON EARLIER MODEL YEARS OF THE SAME MAKE AND MODEL VEHICLE. DEALER CONFIRMED THAT THE FAILURE WAS SAME AS BEING REPORTED ON RECALLED VEHICLES. HOWEVER, THE 2016 MODEL YEAR OF THE GMC TERRAIN IS NOT PART OF THE RECALL AT THIS TIME. FROM RESEARCH I HAVE DONE, THE WIPER TRANSMISSION ON MY VEHICLE IS THE SAME DESIGN AS THE VEHICLES INVOLVED IN THE RECALL. ALTHOUGH AN ACCIDENT WAS NOT A PART OF THIS FAILURE, IT COULD HAVE BEEN AS I WAS DRIVING ON A BUSY INTERSTATE HIGHWAY AT THE TIME AND IT WAS RAINING HARD. COPY OF DEALER INVOICE FOR WORK PERFORMED IS ATTACHED WHICH SHOWS THAT THIS WAS A WIPER TRANSMISSION FAILURE. I UNDERSTAND THAT THEIR HAVE BEEN COMPLAINTS OF OTHER FAILURES FOR THE 2016 MODELS AND WANTED TO ADD MY FAILURE TO THE LIST.