NHTSA Complaint #11144002 — 2007 VOLKSWAGEN JETTA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11144002
Vehicle	2007 VOLKSWAGEN JETTA
Component	STRUCTURE
Date of Incident	August 29, 2015
Date Filed	October 30, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THE HEADLINER STARTED TO COME UNDONE ON THE ROOF OF THE INSIDE OF THE VEHICLE. THIS BLOCKS THE CONTACT'S VIEW FROM BEING ABLE TO SEE THROUGH HER REAR VIEW MIRROR AND REAR WINDOW. THE VEHICLE WAS BEING REPAIRED AT THE DEALER YOUNG VOLKSWAGEN (191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100). THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS BUT GAVE THE CONTACT A CASE NUMBER AND STATED THAT IF THE FAILURE BECOMES A RECALL, SHE WAS ABLE TO SEEK REIMBURSEMENT. THE FAILURE MILEAGE WAS 45,000.

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