NHTSA Complaint #11142335 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11142335
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	October 13, 2018
Date Filed	October 24, 2018
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ENGINE COOLANT LOW LIGHT CAME ON. CHECKED RESERVE AND IT WAS LOW. VEHICLE HAD JUST BEEN SERVICED 2,000 MILES EARLIER. I ADDED COOLANT THE NEXT DAY. I DISCOVERED OIL ON THE FLOOR. TOOK CAR TO FORD AND THEY DID PRESSURE AND DYE TESTS. THEY WOULD COOLANT IN THE OIL. THEY SAID THIS WAS NOT PART OF THE COOLANT/CRACKED BLOCK, POTENTIAL FIRE RECALL. OUT CAR IS SERVICED EVERY 5,000 MILES. DUE TO THE COOLANT CONTAMINATION OF THE ALUMINUM ENGINE, FORD STATED THE THE ENGINE WOULD REQUIRE REPLACEMENT AT $6,200+. THE DEALER HAD ME SPEAK TO FORD CUSTOMER CARE WHICH I DID. I GOOGLED ONLINE AND THERE APPEARS TO BE A NUMBER OF SIMILAR INCIDENTS. THE VEHICLE HAS APPROXIMATELY 95,000 MILES. A PROPERLY SERVICED ENGINE SHOULDN'T FAIL THAT SOON. THE SCOPE OF THE FORD RECALL SHOULD BE EXPANDED TO COVER ENGINE COOLANT LOSS AND ENGINE CONTAMINATION. FURTHER DRIVING COULD HAVE RESULTED IN THE ENGINE SEIZING UP WHILE DRIVING.

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