NHTSA Complaint #11141832 — 2009 SCION TC

HELLO, BACK IN 2016 I GOT A LETTER IN THE MAIL THAT SAID THAT TOYOTA WAS HAVING THIS OIL PROBLEM WITH ITS VEHICLES BURNING TO MUCH OIL. THAT THEY WOULD HAVE TO RUN A CERTAIN TEST ON YOUR VEHICLE AND MAKE YOU DRIVE IT 1200 MILES AND IF YOUR VEHICLE FAILED THEY WOULD COVER FIXING THE PISTON ISSUES THAT WERE A MANUFACTURED PROBLEM ON THERE PART. I WENT AND AT THE TIME MY VEHICLE WAS 131,049 MILES ON IT. THEY TOOK IT IN BUT CAME OUT SHORTLY AFTER SAYING MY ENGINE WAS NOT THE ENGINE OF MY VEHICLE MEANING IT HAD BEEN REPLACED. I BOUGHT MY VEHICLE WITH A CLEAN TITLE CHECKED THE CAR FAX AND THERE WAS NOTHING ON THIS VEHICLE STATING THAT THE ENGINE HAD ANY WORK ASIDE OF SMALL WORK LIKE OIL CHANGES. MY VEHICLE RAN FINE AND DID NOT BURN OIL AT THAT TIME, NOW IT'S AT ABOUT 160,000 AND IT'S BURNING A FULL QUART AT 300 MILES. I WENT TO INVESTIGATE AND LOOKED ONLINE TO CHECK MY SERVICES PERFORMED AND WHEN I LOOKED AT MY SERVICES IT SAID THAT TOYOTA JUST CHANGED THE FLOOR MATS IT DIDN'T SAY THAT I WENT IN THERE WITH THE ORIGINAL ISSUE OF THE BURNING OIL AND TO GET IT TESTED AND FIXED. IM REALLY CONCERNED ABOUT THIS SEEING AS THERE SERVICE STATEMENT IS NOT ONLY UNTRUE BUT I'M NOT SURE IF THEY LIED TO GET OUT OF FIXING THE ENGINE IN THE FIRST PLACE. TOYOTA BENNETT SCION 1951 LEHIGH ST , ALLENTOWN , PA , 18103