NHTSA Complaint #11141509 — 2011 HONDA ODYSSEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11141509
Vehicle	2011 HONDA ODYSSEY
Component	SERVICE BRAKES
Date of Incident	October 15, 2018
Date Filed	October 19, 2018
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN BRAKING THE VEHICLE SHAKES AND THE BRAKES VIBRATE TO THE POINT THAT THE VEHICLE FEELS UNSAFE. THIS HAS BEEN A CONTINUAL PROBLEM. BRAKES HAVE BEEN INSPECTED AND WE ARE TOLD THAT THE ROTORS ARE WARPED AND NEED TO BE REPLACED. THIS HAS BEEN DONE THREE TIMES AND NOW, AT 96,000 MILES WE ARE BEING TOLD THAT THE BRAKES/ROTORS NEED TO BE REDONE AGAIN. I WROTE TO HONDA IN 2017 AND NEVER RECEIVED A REPLY. THE HONDA DEALER SAYS IT IS NOT A SAFETY ISSUE. SUPPOSEDLY A NEWER VERSION OF ROTOR WAS ISSUED AND INSTALLED THE LAST TIME, BUT THE PROBLEM IS BACK. FROM A DRIVER'S PERSPECTIVE THIS IS A SAFETY ISSUE AND HONDA SHOULD MAKE IT RIGHT. THEIR BRAKE COMPONENTS ARE UNDERSIZED OR NOT ENGINEERED PROPERLY FOR THE SIZE OF THE VEHICLE. THE VIBRATION IS NOT FELT ANYTIME THAT THE BRAKES ARE APPLIED, BUT MORE SIGNIFICANTLY WITH HIGHER SPEEDS AND QUICKER STOPS.

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