NHTSA Complaint #11140463 — 2015 AUDI A4 ALLROAD ELECTRICAL SYSTEM

Complaint Details

ODI Number	11140463
Vehicle	2015 AUDI A4 ALLROAD
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2018
Date Filed	October 15, 2018
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I RECEIVED A RECALL NOTICE (19N4) AND AS A FIRST STEP I'M ADVISED TO HAVE AN AUDI DEALER DISCONNECT THE COOLANT PUMP IMMEDIATELY TO AVOID A FIRE. I LIVE 5 HOURS FROM THE NEAREST AUDI DEALERSHIP BUT HAVE A LOCAL SHOP THAT WORKS ON GERMAN MADE CARS INCLUDING THE AUDI. HOWEVER, AUDI REFUSES TO PROVIDE INSTRUCTIONS TO THE LOCAL SHOP TO DISCONNECT THE COOLANT PUMP AND AVOID A FIRE. HOWEVER, WHEN I CALL MY DEALER THEY CAN'T GET ME IN ON THE DAY I'LL BE IN THE AREA. SO, I'M TOLD IT'S IMPORTANT BUT GIVEN NO REMEDY TO AVOID A FIRE. BASICALLY, AUDI SENT OUT THE RECALL NOTICE TO COVER THEIR BUTTS AND REALLY HAVE NO INTEREST TO RESOLVE THE PROBLEM. WITH THE FUEL ECONOMY FIASCO AND THEIR LACK OF CONCERN OVER SAFETY RECALLS - MAYBE THEY SHOULD BE BARRED FROM EVEN SELLING CARS IN THE U.S.A

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