NHTSA Complaint #11139964 — 2013 KIA OPTIMA

THERE IS AN OPEN ENGINE RECALL CURRENTLY, I SCHEDULED AN APPOINTMENT FOR THE RECALL FOR 10/9. ON FRIDAY OF 10/5 I WAS DRIVING DOWN I-95 SOUTH AND MY CAR STARTED TO SHAKE AND THE ENGINE AND OIL LIGHT CAME ON, I PLACED THE CAR IN NEUTRAL IN THE LANE AND I WAS ABLE TO PLACE THE CAR IN NEUTRAL AND ROLE TO THE SHOULDER DUE TO ENGINE FAILURE. I HAD IT TOWED TO THE DEALERSHIP TUESDAY 10/9 TO THE LAUREL KIA LOCATED AT 14921 BALTIMORE AVENUE LAUREL, MD. JEREMY WAS THE SERVICE LEADER THAT I SPOKE WITH AND HE SUPPOSEDLY SERVICED MY CAR. AFTER GETTING MY CAR SERVICED ON 10/9 I HAD TO IMMEDIATELY RETURN THE DEALERSHIP AGAIN BECAUSE I HAD ENGINE FAILURE AGAIN AND MY CAR STALLED WHILE DRIVING HOME. I WENT BACK AND JEREMY SAID THAT NOTHING WAS WRONG TO LET THE CAR RUN THEN DRIVE HOME. I MADE IT HOME THAT DAY BUT ON WEDNESDAY 10/10 MY CARE BROKE DOWN DUE TO ENGINE FAILURE AGAIN WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO SHAKE THE ENGINE STALLED AND THE ENGINE BEGAN KNOCKING EXTREMELY LOUD. I ALMOST GOT INTO A ACCIDENT BECAUSE OF THIS. THE CAR WAS TOWED ON 10/11 BACK TO THE DEALERSHIP SO THAT THE ENGINE CAN GET CHECKED. I HAVE GONE TO THE LAUREL KIA DEALERSHIP THREE TIMES TO HAVE THIS RECALL REPAIRED AND I AM STILL UNABLE TO DRIVE MY CAR EFFECTIVELY AND SAFELY ON THE ROAD DUE TO THE MANUFACTURERS ERROR. AND THE DEALERSHIP OF SERVICE IS UNWILLING TO CORRECT THIS RECALL ERROR.